Creating a volunteering culture

John Lawrence’s email message from April 27, 2020

Today, Gov. Reynolds announced that the State Public Health Emergency Declaration would continue until May 27, 2020. The Governor’s proclamation loosens social distancing measures in 77 Iowa counties effective Friday, May 1 and continues other restrictions until 11:50 p.m. on Friday, May 15, 2020. We will be reviewing the proclamation and determining what it means for ISU Extension and Outreach.

One thing the COVID-19 pandemic did not stop is the need for volunteers in Iowa communities. 4-H members, families and friends are making masks. Master Gardeners are planting donation gardens. County offices are helping connect volunteers to local food pantries. As they volunteer their time to help others in whatever way they can, Iowans are stepping up to the challenge.

People volunteer when they feel attached to and supported by their community. This is one of the key findings reported in “Volunteering in Iowa Small Towns: Fostering participation in local projects.” David Peters, extension rural sociologist, reviewed data from the 91 communities in the 2014 Iowa Small Towns Project and from other sources. He says a community that has a comprehensive volunteering plan, which identifies and addresses barriers to participation, has a better chance of getting more people involved in local projects. Did you know?

  • The top cited reasons people had for not volunteering were that no one asked them to volunteer, they didn’t have time to participate, they thought volunteers weren’t needed, and they weren’t interested in getting involved.
  • People are more likely to volunteer when they feel confident about their community’s future and when there are strong community expectations that everyone needs to volunteer.
  • Volunteering is not driven by population size, wealth and local economic conditions. Instead, what matters more are positive community social interactions and quality of life.
  • Small towns have the power to create a volunteering culture by investing in the social infrastructure of their community.

More notes

  • Extension IT has released the new Extension Staff Directory. It replaces the previous directory and the URL remains the same, https://www.extension.iastate.edu/staffdir/. The new directory pulls in information from Workday and ADIN, and if your staff photo is in SmugMug, it is included in your profile. It’s possible to edit some of the information in your profile. Learn more about the new directory and what you can and can’t change on the Extension Staff Directory page in MyExtension.
  • The County Benefits Conversation with Councils archive recording from April 18 is available on the University Human Resources website.
  • Jane Walter, with University Human Resources, will host an ISU-Paid Employee Retirement session on Wednesday, May 6 at 3 p.m. To participate, go to https://connect.extension.iastate.edu/benefits. The session will be recorded.
  • Advancement will offer a webinar for all staff at 10 a.m., May 1 on Did You Know? Tips to Improve Your Virtual Meetings. The link for the webinar is https://iastate.zoom.us/j/94890021945.
  • Congratulations to Donna Donald and Barb Wollan, Human Sciences Extension and Outreach, who received 2019 Professional and Scientific Council CYtation Awards. Due to COVID-19 precautions, the annual CYtation Awards breakfast ceremony, originally scheduled for this spring, has been postponed until September.
  • Help shower Terry Maloy with retirement cards. Terry is retiring as Iowa Extension Council Association executive director effective April 30. Show your appreciation and celebrate Terry’s work by sending a card to Terry Maloy, Monroe County Extension Office, 219 B Ave. W, Albia, IA 52531.
  • The North Central Cooperative Extension Association is offering three online speed meetings about mental/behavioral health (April 30), entrepreneurship (May 1), and rural community development (May 6). All speed meetings begin at 12 noon Central time. For more information and to pre-register for each session visit the NCCEA speed meeting series webpage.

— John D. Lawrence
Iowa State University Vice President for Extension and Outreach

Happy ISU Extension and Outreach Week

John Lawrence’s message from April 13, 2020

While many things have changed drastically for Iowans in recent weeks, one thing that has not changed is ISU Extension and Outreach’s commitment to serving all Iowans. I am so proud of all you as you’ve stepped up during this crisis. Office doors may be locked, and events may be canceled, but you have been finding ways to continue engaging Iowans with research-based information and education. Neither working remotely nor physical distance nor anything else will stop us from building a #STRONGIOWA together!

Did you know? “Change is the only constant in life.” That quote might be from an ancient Greek philosopher or a cereal box, depending on the results of your internet search. (Note: My searches have said it was Heraclitus.) We don’t know yet what additional changes the COVID-19 pandemic will bring here in Iowa, throughout the country or around the world. But we do know that time and again, ISU Extension and Outreach has been there to help Iowans and their communities during a crisis.

Dealing with COVID-19 isn’t a sprint; it’s a marathon. ISU Extension and Outreach will continue serving Iowans online, over the phone, through email and text messages, whatever way we can. And when we get the “all clear” from our government and health officials, we will be serving Iowans in person and face to face once again. That’s something Iowans can count on – during this immediate crisis, during recovery and long beyond. Because we are always serving Iowans. Have a happy, safe and healthy ISU Extension and Outreach Week!

MyData update

  • Pilot participants have through June 2020 to test the MyData reporting system. (For those in the pilot, this is an ideal time to focus on MyData features and provide feedback on user-friendliness.)
  • Three online training modules are being developed to help staff and faculty understand MyData’s value to ISU Extension and Outreach, how MyData is organized, and users’ roles and responsibilities. After staff and faculty have successfully completed online training, they’ll receive their MyData license along with training on the practical details for using the system.
  • Rollout of MyData will be staggered across program units and county services during 2020–2021. Given the unpredictability related to our current state of physical distancing, all timeframes are tentative: November 2020, county services (regional directors); December 2020, human sciences; January 2021, community and economic development; March/April 2021, agricultural and natural resources; and September/October 2021, 4-H youth development. Additional rollouts will be set for ISU Extension and Outreach administrators and regional county staff.

Benefits and retirement sessions

  • Jane Walter, with University Human Resources, will be hosting a County Benefit Conversation with Councils on Saturday, April 18 at 10 a.m.
  • Jane also will host an ISU-Paid Employee Retirement session on Wednesday, May 6 at 3 p.m.
  • To participate in either session, go to https://connect.extension.iastate.edu/benefits. Both sessions will be recorded.

NCCEA speed meeting series

The North Central Cooperative Extension Association is offering three online speed meetings about mental/behavioral health (April 30), entrepreneurship (May 1), and rural community development (May 6). The series will highlight programs, success stories and partnerships in these key areas that have been identified as regional issues. Gain ideas and find others who you may be able to partner with on future programming. All speed meetings begin at 12 noon Central time. For more information and to pre-register for each session visit the NCCEA speed meeting series webpage.

PPSI fellowship opportunity

The Partnerships in Prevention Science Institute is seeking a qualified individual to fill a fellowship position supporting the development of the National Behavioral Health Extension Network. The NBH E-Net’s primary goal is to improve community prosperity and quality of life by increasing access to proven programs and services designed to enhance youth and family behavioral health and to prevent substance misuse. The fellow will provide expertise of relevance to the development of infrastructure and resources as part of the NBH E-Net Hub Organization, in collaboration with eXtension. For more information, review the position timeline, description, roles and responsibilities.

One more note

Remember to check the new homepage in MyExtension to find what you need to know about issues affecting our organization.

— John D. Lawrence
Iowa State University Vice President for Extension and Outreach

Building value and building trust

John Lawrence’s message from April 6, 2020

When we implement Structured for Success July 1, it will be a new beginning. To continue the preparation, Andrea Nelson met with our county and regional directors in late March. The event was called Building Value and Building Trust. A committee of county and regional directors has been meeting and discussing that topic since last fall. I want to thank RaeAnn Gordan, Adriane Carlson, Carter Oliver, Rich Wrage, Cindy Gannon, Sherry Ford, Donovan Olson and Katharinna Bain for working with Andrea for all of us and for our system.

My wife often accuses me of selective hearing, but I heard three important messages in Andrea’s opening comments about building value and trust. Did you know?

  • First, County Services is a large unit, with 900 council members, 484 county staff, 19 regional directors and two accountants. It accounts for 40% of the nearly 1,200 faculty and staff who are part of ISU Extension and Outreach.
  • Second, the success of the County Services unit and, for that matter, our entire organization, depends on the success of all our people.
  • And, third, we have to stop creating silos. Whether part of County Services or the rest of our organization who create content and support operations, we are all on the same team.

Each of us plays a different position, but we all wear the same jersey: ISU Extension and Outreach. Let’s pull together as a team to make our transition successful. Look upon this new beginning as a chance to refresh existing relationships with teammates and look for new ways to grow as individuals and as an organization. (And if your “jersey” is a bit worn, you can order new extension apparel from http://www.ISUExtApparel.com. You also can access the site through My Extension. The new site is not part of the Extension Store.)

I am extremely proud of our team. We have a legacy of service to Iowans, not just during a crisis, but every day. We provide research-based information, we are embedded in the communities and we are here for the long haul. We will help Iowans solve today’s problems and prepare for a thriving future.

Defining our success

How we define success varies across the span of our careers and as our accomplishments accumulate. In this video from Annual Conference some of our colleagues share their perspectives on success and how it is defined.

More notes

  • A recording of Our Virtual Annual Conference and several of the resources are available from MyExtension.
  • President Wintersteen’s April 3 COVID-19 update discusses planning for reduced campus operations and impact on frontline staff.
  • The Rising Star Internship program for summer 2020 has been canceled due to the COVID-19 pandemic. We will announce plans for the summer 2021 program this fall.
  • Please review the April program update from the leadership team for current examples of what is happening across our programs.
  • Our next Second Monday Live is 10 a.m., April 13 at https://connect.extension.iastate.edu/isueo/. David Brown, behavioral health state specialist, will discuss managing stress and mental health – because working remotely can be stressful. The isolation, lack of work/home boundaries, and simple anxiety about the COVID-19 pandemic can impact our wellness. This short program will review tips and tools to manage stress and help improve our wellbeing in a remote working environment.
  • The archive of the April 1 county benefits webinar is available: https://connect.extension.iastate.edu/pc8iszgj6i71/.
  • The county website transition committee has announced the first three counties to transition to the new website platform. You’ll understand why they won the contest when you watch the videos from Shelby County (first), Dallas County (second) and Linn County (third). We’d like to thank all the counties who entered the contest, and we look forward to seeing all the new county websites.

— John D. Lawrence
Iowa State University Vice President for Extension and Outreach

Working differently, inspiring each other

John Lawrence’s message from March 30, 2020

Welcome to week 3 of working remotely. As we continue to adapt to an ever-changing situation, we continue to engage Iowans with research, education and extension experiences. However, did you know? We also inspire each other.

“We’re working differently,” says Janet Smith, director of Region 20. “I couldn’t be more excited and proud of the innovative, virtual education that our staff are trying, social media posts, the professional development that’s occurring and the virtual meetings. I couldn’t be prouder of the innovative, can-do spirit that’s going on. Staff are playing with the cards they were dealt, and even staff who have been hesitant to try new technology are jumping in. We really are ‘open’ for business — but in a different way.”

I agree with Janet 100 percent! I am inspired by every example of extension professionals finding new ways to serve Iowans during this pandemic. A friend and colleague in North Dakota shared a Charles Darwin quote and said that he thought it also applies to extension: “It is not the strongest of the species that survives, nor the most intelligent; it is the one most adaptable to change.” I agree. Our people are adapting and taking care of ongoing business, innovating to solve problems and creating new ways to engage and educating Iowans.

Only the doors are closed on our offices. ISU Extension and Outreach is open for business, just a bit differently. By the way, Advancement has posted some new sign templates on MyExtension so everyone understands that we are continuing to serve Iowans.

Internal Communications update:

Last week we launched a new homepage in MyExtension where you will find what you need to know about issues affecting our organization. This is in response to a recommendation from the Internal Communications Task Force. The task force recommended we develop a centralized (internal) website or “front page” for leadership communications. Here you will find links to my daily updates, announcements, other news for staff, newsletters, and (coming soon) meeting agendas and notes from the Leadership Team.

More notes

  • County staff who are considering ISU benefits programs should review the new County Extension Benefits webpage for more information. There also will be an optional benefits webcast 1 p.m., April 1 for interested county staff.
  • April 15 is the last day you can order computers and have them billed for this fiscal year. This allows EIT time to receive the computer from Dell, set it up and complete the billing. You can still order a computer after April 15, but EIT cannot promise that it will be billed this fiscal year.
  • Advancement is launching a new Did You Know? staff training video series. Three videos are now available on MyExtension, and more will be added in the coming weeks. Advancement also will offer a webinar for all staff at 10 a.m., April 3 on Did You Know? Creating Videos for Facebook. It’s a deeper dive into the lessons in one of the new videos, and will include suggestions for additional tools and equipment, as well as Q&A. The link for the webinar is https://iastate.zoom.us/j/344060951.

I look forward to “seeing” you at our virtual Annual Conference on Wednesday.

— John D. Lawrence
Iowa State University Vice President for Extension and Outreach

Time for good news

John Lawrence’s message from March 23, 2020

Because we all could use some good news in these trying times, I’m sharing some examples from our 2019 county stakeholder reports. Did you know?

  • Calhoun County’s Beginning Farmer Peer group set a goal to meet three times per year to discuss emerging issues, technology trends and farming practices. One participant stated, “Knowing that others have the same questions I have, gives me a sense of not being alone.”
  • Buchanan County staff are members of ICE-T (Independence Community Enhancement Team) and Cedar Valley Regional Food and Farm Network, and are part of the City of Independence’s visioning project.
  • In Warren County, 27 professionals maintained their licenses by achieving certification, including a childcare nutrition workshop and ServSafe courses. Twenty youth learned about food safety in BBQ School.

Take a look at the rest of the stakeholder reports and you’ll find more good news. Although I don’t know exactly what will be included in the 2020 reports, I do know this: ISU Extension and Outreach will report how we found new ways to serve Iowans through challenging times, because that’s what we do!

More good news: New Apparel Vendor and Website

ISU Extension and Outreach has contracted with a new vendor and has a new website for all our branded apparel. Effective immediately, Sigler Companies Inc. will handle and fulfill apparel orders for extension professionals and council members. Sigler will offer the same full line of extension apparel at a significant cost savings. To order extension apparel, go to the new apparel website, http://www.ISUExtApparel.com. You also can access the site through My Extension. The new site is not part of the Extension Store.

Apparel is now more affordable, but there are some trade-offs. Sigler will accept credit and debit cards, but not checks, and will offer refunds only for an order error or product defect. You can have your order shipped directly to your home or office (and pay the shipping cost). After the Extension Store’s Distribution Center resumes normal face-to-face operations, you also will have the option to avoid shipping costs and pick up your order from the store. For the time being, on-campus employees can choose to have their items delivered through campus mail via EDC for no charge.

Polo shirts will continue to be the “go to” item for most situations, such as working with partners or providing education. However, due to popular demand, we also will now offer T-shirts. T-shirts may be appropriate when working outdoors at fairs or field days, in potentially messy situations (such as 4-H craft projects), or for other uses determined by your supervisor or council. Keep in mind, T-shirts may need to be replaced more frequently due to wear.

Advancement will have a “sample closet” of extension styles and sizes in the future when normal services resume. For more information about the samples or for answers to other apparel questions, contact your advancement specialist.

Although we won’t be meeting with the public face-to-face for awhile, you still can wear your branded apparel for webinars and online events. This may be a good time for many of us to reassess our wardrobes and add some new branded apparel. I will be visiting the new apparel website soon, and I encourage you to check it out as well. No one is required to wear extension branded apparel. But no matter where you are or what you do, as an extension professional or council member, it’s easy for you to be properly branded when working with the public in an official capacity.

More notes

  • The Annual Conference website has been updated with current information about our online conference. You can still register, at https://www.regcytes.extension.iastate.edu/eac/. Remember to cancel any conference-related hotel reservations you may have made.
  • Our Professional Development team will be posting online learning opportunities and resources on the Professional Development website as available. Plan to check the site regularly for updates.
  • County staff who are considering ISU benefits programs should review the new County Extension Benefits webpage for more information. There also will be an optional benefits webcast April 1 at 1 p.m. for interested county staff. If you have specific questions you would like answered during the webcast, email those questions to Mica Redenius, redenius@iastate.edu, by March 30.
  • Be sure to check MyExtension and review EIT’s technical notes for working remotely.
  • Check my COVID-19 Information for ISU Extension and Outreach page for my daily updates, answers to questions we receive, and other information for council members, staff and faculty.

— John D. Lawrence
Iowa State University Vice President for Extension and Outreach

Good work for our stakeholders

John Lawrence’s message from Jan. 21, 2020

When the skies are gloomy and the snow is blowing, or any other time you need something to brighten your day, read a 2019 county stakeholder report or two – or go on a binge and read a bunch of them. You will learn a lot about the good work our extension colleagues are doing throughout the state. For example, did you know?

  • Residents of Mondamin, in Harrison County, have been participating in Marketing Hometown America. They are exploring their community’s potential to attract families looking for a place to live. Town aesthetics was one topic they wanted to pursue. Community art specialist Jennifer Drinkwater provided examples of how art has changed buildings in communities throughout Iowa. The group also continues to work with our community and economic development specialists and Southwest Iowa Planning Council on housing.
  • Hancock County reached 1,016 youth with 57 workshops from October 2018 through August 2019. Some workshops introduce a possible career path, while others provide opportunities to learn a new technique in a project area and complete a static exhibit for the fair. Many workshops provide opportunities for youth to enhance their knowledge in science, technology, engineering, arts and math.
  • Once a month at the Dubuque County office, local food producers from the area get together to network, share ideas and learn about each other’s farm businesses. Each month a different producer shares information about their business, how they got started, and how they market their product. This insight has given producers a real-world look at other farm businesses in the area, fostered connections among farmers producing a variety of local foods, and led to new marketing and business ideas.
  • The Wayne County Extension District sponsors the county’s Volunteer Income Tax Assistance program, which provides free tax preparation for individuals with low incomes. In 2019, seven volunteers assisted 200 clients. Federal refunds totaled $290,717, including over $111,000 in Earned Income Credit. The state refunds reached $50,313, including approximately $16,000 of Iowa Earned Income Credit. Two thirds of the returns were for families and one third of the clients were 60 years of age or older.

Thank you to everyone who contributes to county stakeholder reports. Sharing our extension stories helps people know how we are working in each county and throughout the state to build a strong Iowa.

Goodbye … and welcome

In December, we said goodbye to Felicia Marable-Williams, extension program specialist II, Human Sciences/EFNEP, who left ISU Extension and Outreach. We welcome the following new staff:

  • Kimberly Axne, Humboldt County office manager.
  • Amy Benge, Dickinson County office assistant.

More notes

  • You can review the Jan. 13 Second Monday Live archived webinar. The session focused on the Human Sciences Overview and Program Catalog, the Rural Housing Readiness Assessment and the 2020 Census. The next Second Monday Live is Feb. 10, 10 a.m., at https://connect.extension.iastate.edu/isueo/.
  • Three counties have committed to becoming single-county regions under Model 2 of Structured for Success. On Jan. 14, vacancy announcements were posted for Dallas, Polk and Story County regional directors. The application deadline is Jan. 22.
  • Epsilon Sigma Phi Friend of Extension award nominations are due by midnight Feb. 3. For more information contact Vera Stokes, ESP awards committee chair, vstokes@iastate.edu.
  • Feb. 4 is the application deadline for Excellence in Extension grants. For more information, contact Alison DePenning, Professional Development program coordinator, depennin@iastate.edu.

— John D. Lawrence
Iowa State University Vice President for Extension and Outreach

When we serve all Iowans

John Lawrence’s message from Jan. 6, 2020

The start of a new year is a good time for reflection, and I’ve been reflecting on something I read in a recent Human Sciences Community Chat newsletter. Special projects manager Barbara Woods offered her reflections on diversity and inclusion:

  • “I find hope in the difference we can make when we serve all Iowans, not just ‘some’ Iowans,” Barbara wrote. “Although it can be uncomfortable as we engage in the diversity and inclusion that surrounds us, I think with sincere and thoughtful engagement we can change our behavior. A quick scan of your programs’ participants should provide you with an answer to who currently shows up and participates in extension programs and who you are not seeing. I’d encourage you to find ways to connect with and include a more diverse group of Iowans for your program opportunities.”
  • She added that “there are various professional training opportunities that support us in our work with diverse audiences. Our co-workers who have built successful relationships with diverse audiences can be a resource to help us learn more and provide a safe space to ask probing questions.”
  • In conclusion she wrote, “I have found that who I include is more about who I am than who they are. This perspective provides me with opportunities to reevaluate my interactions with others to be more inclusive of people and ideas.”

I was particularly struck by Barbara’s last point, and it is a message I hope we all will embrace. The third goal in our strategic plan is to enhance efforts in programming, operations and staffing to reach diverse and underrepresented populations. We have specific strategies for reaching this goal, and this tactics-and-metrics approach is important for our organization. But just as important, for each one of us, is to strive to be more inclusive of people and ideas. That is how we will achieve our vision and accomplish our mission to engage all Iowans, not just some Iowans.

I thank Barbara for allowing me to share some of her thoughts in this message. I also encourage you to read her article in the Dec. 13 Human Sciences Community Chat newsletter. (The Community Chat archive is available via MyExtension, as well as instructions on how to subscribe.)

Second Monday Live

In response to an Internal Communications Task Force theme, we are offering a new, monthly opportunity for our staff and leadership team to interact. Our first Second Monday Live is set for Jan. 13 at 10 a.m. Please join us for this Adobe Connect conversation at https://connect.extension.iastate.edu/isueo/.

  • Gary Taylor will talk about Community and Economic Development’s Rural Housing Readiness Assessment for communities struggling with where to start when seeking to address challenges to providing safe, affordable housing for their residents. The program engages community members in education, technical assistance and action planning. Gary will explain the program, its cost (including funds available from the Iowa Economic Development Authority to defray the costs) and how communities can apply.
  • Deb Sellers will share the new Human Sciences Overview and Program Catalog, explain how to access them and discuss potential audiences. We’ll seek your input on how you might use these materials in your county.

More notes

  • Congratulations to Jay Harmon, our new program director for Agriculture and Natural Resources and associate dean for extension and outreach programs in the College of Agriculture and Life Sciences. He was named to the position Jan. 1.
  • Congratulations, Page County! The 100th anniversary of ISU Extension and Outreach in Page County was the Clarinda Herald-Journal’s story of the year for 2019.
  • Nominations for ISU 2020 Extension and Outreach Awards are due Feb. 10 at noon. A new award this year is the Pillar of Extension and Outreach Award, for individuals or teams from extension support units.
  • Mileage reimbursement rates have decreased as of Jan. 1 for ISU-paid employees. The new default rate is 28.75 cents/mile (50% of the full IRS rate) for trips over 100 miles if the traveler uses a personal vehicle when an ISU vehicle is available. The 2020 full IRS rate is decreasing to 57.5 cents/mile, which may be claimed under certain circumstances, as well as by ISU-paid employees permanently based off-campus. For more information contact John Flickinger, jeflick@iastate.edu.
  • Today is Office Cleanup Day, the annual day extension staff statewide devote to cleaning and organizing their offices for safety and efficiency. Office Cleanup Day resources are available from MyExtension.

— John D. Lawrence
Iowa State University Vice President for Extension and Outreach

We are change agents

John Lawrence’s message from Dec. 16, 2019

2019 has been a year of change for ISU Extension and Outreach, as we’ve begun addressing our Internal Communications Task Force recommendations, adjusting to Improved Service Delivery and WorkDay, and preparing for Structured for Success (to name a few examples). You’d think we would be used to dealing with change, since extension professionals are change agents. Every day we engage Iowans in solving problems and preparing for a thriving future. We’re good at helping other people address real-life challenges, but we don’t necessarily like dealing with change ourselves.

Despite that paradox, with every action that extension professionals have ever taken for our organization, the goal has always been to better serve Iowans. From the moment our forebears invented extension, they started changing it – with Seed Corn Gospel trains and short courses, farm and home demonstrations, education for youth, and work in communities. They and we evolved how we deliver programming – from trains to cars, radio to internet, newspaper columns to digital blogs, print to Twitter, church basements to in-home online, desktop to smart phones. There’s no need for change agents in a world that stays the same, where people never grow or evolve. But that’s not the world we live in, so our organization continues to adapt to better serve Iowans.

We all can appreciate the legacy of our organization. However, as you engage with Iowans today, you are ensuring our future. Thank you for everything you do as extension change agents. Looking forward to 2020, together we will continue to adapt to change in our organization and support what Iowans value: a strong Iowa.

Goodbye … and welcome

In November, we said goodbye to the following individuals who left ISU Extension and Outreach:

  • Katie Goodell, Dickinson County ag program coordinator and office assistant.
  • Steven Hardina, Woodbury County marketing program assistant.
  • Athena Speller, Black Hawk County extension program assistant.
  • Pamela Johnson, Scott County bookkeeper.
  • Jamiee Marvin, Lucas County office assistant.
  • Deanna Colwell, Harrison County youth coordinator.
  • Carol Tierney, program assistant II, 4-H Youth Development.

We welcome the following new staff:

  • Nancy Radcliffe, Dickinson County office assistant.
  • Kelli Ireland, Clay County office assistant.
  • Alexis Seuntjens, Pocahontas County program coordinator.
  • Karrie King, Woodbury County director.
  • Leah Feltz, communications specialist II, Advancement.
  • Anne Tedore, field specialist II, 4-H Youth Development.

More notes

  • Andrea Lutter has been hired as ISU Extension and Outreach budget officer effective Dec. 16 and will begin transitioning into her new duties immediately. Current budget officer John Flickinger will retire in early February and will be mentoring Andrea as she assumes many of the administrative duties that come with the post. Andrea has worked alongside John for nearly seven years and will bring new ideas to a solid foundation.
  • The Advancement team has secured approval from University Marketing to update our ISU Extension and Outreach 4-H Youth Development staff apparel to increase visibility of the clover while maintaining the university’s co-branding guidelines. The new look for 4-H staff apparel will feature a larger green clover (compared with the clover on previous apparel) placed above a stacked and centered ISU Extension and Outreach wordmark. All other new staff apparel will use the stacked and centered wordmark (without the clover). The new designs will be available on both red and white apparel from the Extension Store. FYI: It still is acceptable to wear existing extension apparel with the flush-left wordmark, and watch for details from the Extension Store regarding discounted, in-stock items.
  • Beginning in January, Ross Wilburn will be taking a leave of absence to serve in the Iowa House of Representatives. Ross was elected to represent House District 46, which covers northern Ames, central campus and parts of western Ames, in a special election Aug. 6. He will be on leave from ISU Extension and Outreach without pay during the legislative session, roughly January through April. In Ross’ absence, if you need assistance related to diversity concerns, please contact Sean Nelson, seann1@iastate.edu. If you need assistance related to community and economic development issues, please contact Gary Taylor, gtaylor@iastate.edu. We thank Ross for his commitment to public service and look forward to his return to ISU Extension and Outreach.
  • With the Iowa legislative session beginning soon and in advance of the 2020 presidential caucuses and election, keep in mind the university’s guidance on political campaign activities.

— John D. Lawrence
Iowa State University Vice President for Extension and Outreach

Our Rising Stars’ impact continues

John Lawrence’s message from Dec. 9. 2019

This week County Services begins interviewing students for Rising Star internships and plans to hire 16 interns for 2020. Each summer our Rising Stars live and work in rural Iowa communities, addressing real-life projects based on local needs. When the internship ends, our interns come back to Iowa State, but did you know? Our Rising Stars’ impact continues in rural Iowa.

When Region 3 Director Donovan Olson met with Latimer Development in 2016, the group was interested in revitalizing their downtown, addressing housing needs and attracting new development. Donovan helped them gain access to two ISU resources that were critical for their success. First the group worked with CyBIZ to study community needs and create a strategic plan to commercialize the downtown. The plan was completed and presented to the group in June 2017.

Then the Rising Star interns created a strategic implementation plan to help Latimer Development move forward on opportunities identified by CyBIZ. The Rising Stars simplified the options into two projects. The first was a plan to revitalize the downtown by developing a lot that the group owned. The second project laid out the steps to develop an independent living facility for seniors in the community. The Rising Star interns completed and presented their plan in August 2017.

This fall Donovan heard from Matt Hardy of North Iowa Cooperative, who said the Latimer Development group has made significant progress on the two projects. First, the group is working toward an agreement with Franklin General Hospital to construct a new clinic in downtown Latimer. Second, the group is assembling a list of community members interested in occupying senior housing and is working on acquiring the land to build a new multi-unit senior living facility. Latimer Development credits CyBiz and the Rising Stars with helping them identify a way forward and demonstrate that they were prepared to improve and expand their community.

ISU Extension and Outreach connects communities with resources they need. This Latimer example shows how our interns can have a lasting impact when they engage Iowans in solving today’s problems and preparing for a thriving future.

Internal Communications: County visit notification reminder

Back in July I shared how we would address two Internal Communications Task Force recommendations about informing county staff when you will be visiting or working in the county. I’d like to remind everyone about a simple action that will go a long way in improving communication within our organization. Visitors, send an email ahead of time explaining where you’ll be and why, and locals, acknowledge you received the message. For more information, please review my original update.

More notes

  • Registration is open for the 2020 Professional and Scientific Council Professional Development Conference, Feb. 13 at the Scheman Building. Register by Dec. 20 to get the early rate of $100. The regular registration rate will be $120 from Dec. 21 through Jan. 31.
  • Iowa State will reduce services for a partial campus shutdown during the week of Dec. 23-27. During this time campus staff may take vacation, work from home or work in their cold offices. (The university turns down the heat in many of the buildings to reduce energy costs.) Extension units, like other university offices, will have procedures in place to manage incoming messages or handle emergencies. Monday and Tuesday, Dec. 30-31, are regular work days and Jan. 1 is a university holiday.
  • The Extension Information Technology office will be closed with minimal staffing during the university partial shutdown through Jan. 1. EIT will monitor networks, servers, and the EIT Hotline (515-294-1725) for critical issues and emergencies but will not be handling routine issues (though you still can send those questions to eit@iastate.edu). The EIT office will reopen on Jan. 2.

— John D. Lawrence
Iowa State University Vice President for Extension and Outreach

eAccessibility update

John Lawrence’s message from Nov. 25, 2019

Iowa State University graduate Lauren Berglund, who is legally blind, feels strongly about the importance of accessibility to electronic materials. She’s encouraged that we are working to make our extension educational materials accessible. You can watch the video of Lauren’s story – with closed captioning so you can read what is being said, as well as with audio descriptions so you can hear what is being seen. This is another aspect of accessibility for all, and our eAccessibility team offers this update on our eAccessibility Initiative. Did you know?

  • ISU Extension and Outreach is part of the eAccessibility Advisory Council of Iowa, which began meeting in May. The council also includes representatives from Drake University, Iowa Workforce Development, Easter Seals, Iowa Department for the Blind, and Tech4Impact, a private sector company.
  • We have a new partnership with the Iowa Department for the Blind. A department employee who uses a screen reader will be helping to inform and guide our eAccessibility actions for creating and revising documents.
  • Our eAccessiblity team shares best practices with those who work on ISU Extension and Outreach publications. This helps staff move beyond simply passing the accessibility checker to providing a good reading experience.
  • Four members of the team – Kristi Elmore, Robin Ertz, Chris Johnsen and Rachel Tendall – have dedicated over 3,000 hours to the initiative since December 2017.
  • Check MyExtension for more eAccessibility information.

In addition, five team members just returned from attending and presenting at Accessing Higher Ground 2019 in Denver, Colorado, which focuses on accessibility in higher education. As a result, the curriculum the team has put together has now been shared with 31 institutions. Our work continues to lead the way in document accessibility across the nation, and our team now has many new tools and techniques to aid in accessibility.

ANR director search

On Nov. 21 CALS Dean Daniel Robison and I announced that the candidate will interview for the position of Associate Dean for Extension and Outreach and ISU Extension Program Director for Agriculture and Natural Resources on Dec. 3. You can learn about the candidate’s strategy for leading our ANR program during a public seminar at 1 p.m. in 0013 Curtiss Hall. Those interested may attend in person or access the seminar via Zoom, at https://zoom.us/j/415857802. The seminar will be recorded and available for viewing beginning Dec. 4. The question and answer session will not be recorded.

More notes

  • You can begin nominating your colleagues for ISU Extension and Outreach awards. Nominations are due Feb.10 by 12 p.m. and nomination guidelines for each award are available online.
  • On Nov. 22 we announced Structured for Success: The Plan for Our Future. Please review the video message and document with details (These materials are archived on the Structured for Success feedback webpage and in MyExtension.) You’ll find specific information about timelines, the role of the regional director, expectations for county staff, cost estimates, and the added value for counties. Also FYI: In our online survey, which concluded Nov. 8, we asked county councils and staff to provide a nonbinding, general indication of which model they were interested in. Here are the results from that question.

On behalf of council: 36 responses; 13 for Model 1, 1 for Model 2, 22 for Model 3
Individual council member: 129 responses; 37 for Model 1, 11 for Model 2, 78 for Model 3
On behalf of county office staff: 33 responses; 12 for Model 1, 3 for Model 2, 18 for Model 3
Individual county staff member: 168 responses; 59 for Model 1, 13 for Model 2, 93 for Model 3
The number of respondents may not equal the votes for models, as some responded to the insurance question without indicating a preference for a model.

— John D. Lawrence
Iowa State University Vice President for Extension and Outreach

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