Equifax Breach – What to do now

Informed consumers do everything in their power to protect their identity.  Unfortunately, sometimes events occur that are outside our control.  Today’s news of a major cybersecurity breach at Equifax is a reminder, affecting nearly half of American consumers.

Equifax has provided a way for consumers to find out if they were affected, and to take steps to protect themselves.  They’ve posted a page where you can enter your last name and the last six digits of your Social Security Number to find out if you were affected.  If there’s a chance that your information was compromised, you’ll be offered an opportunity to enroll (free) in an identity theft protection and credit monitoring service.

NOTE: Clicking on “Enroll” isn’t enough; you’ll need to follow up with more steps.  You will be given a date (mine was next Tuesday) when your enrollment is available.  At that time, you’ll need to go back to the website and follow instructions to enroll.  To enroll you’ll need to provide answers to several questions, and then respond to an email to finally activate your account.

Nobody likes to deal with issues like this, but if you are affected, be sure you take the steps required to protect yourself!

Phone Option:  Equifax has established a dedicated call center. The call center is available at 866-447-7559, every day (including weekends) from 7:00 a.m. – 1:00 a.m. Eastern time.  Note that the call center is currently experiencing high volume leading to busy signals for many callers.

Barb Wollan

Barb Wollan

Barb Wollan's goal as a Family Finance program specialist with Iowa State University Extension and Outreach is to help people use their money according to THEIR priorities. She provides information and tools, and then encourages folks to focus on what they control: their own decisions about what to do with the money they have.

More Posts


Subscribe to “MoneyTip$”

Enter your email address:

Delivered by FeedBurner